Wells Fargo Bank

Reviews

• ★ ★ ★ ☆ ☆
  All I wanted was a new debit card. It was under return mail , and so probably wasn't Wells Fargo's fault. The thing was that the second time I went it took about 25 minutes longer to order it and set up a temporary card. She said the "system was wonky," but she asked for assistance and the other lady got it to work right away. There goes 25+ minutes of my life. Are people not being trained correctly? Or are they hiring wrong people for the job? Look, I know people have had rough days, but this was a huge time waster. I could have gotten at least a card ordered over the phone, but I choose to go to a store so I can talk face to face to a person, which to me is more convenient. This experience was an inconvenience.
  By Steven Baccam, February 20, 2018
• ★ ☆ ☆ ☆ ☆
  Worst bank ever. Never actually talk to me like I was a intellgant person. Money always coming up missing from my account. Made me pay for a fraudulent check. They tell me one thing on the phone and then when I come in its a completely different story. Tried cashing a check. They told me I could cash over the phone then when I came in to do it. They said I could only deposit it and none of the money would be available for two day. Do not bank here go somewhere else.
  By Ashley Damme, January 21, 2018

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